Shipping Information

Shipping Zones

Spain (Mainland)
Delivery time: 2-4 business days
Cost: Free shipping on orders over €150, otherwise €4.99

Balearic
Delivery time: 3-5 business days
Cost: €9.99

Portugal
Delivery time: 3-5 business days
Cost: €9.99

European Union

Zone 1 - France, Germany
Delivery time: 4-7 business days
Cost: €19.99

Zone 2 - Austria, Belgium, Italy, Luxembourg, Netherlands
Delivery time: 4-7 business days
Cost: €24.99

Zone 3 - Czech Republic, Denmark, Hungary, Poland, Sweden
Delivery time: 4-7 business days
Cost: €29.99

Shipping Carriers

We ship all orders via DHL Parcel to ensure fast and reliable delivery. 
You will receive a tracking number via email once your order ships.

Order Processing

Orders are processed within 1-2 business days. You will receive a confirmation email when your order ships.

Tracking Your Order

Once shipped, you can track your order using the tracking link provided in your shipping confirmation email.

Returns & Exchanges

We accept returns within 30 days of delivery:

• Within 14 days: Full refund (excluding original shipping costs)

• After 14 days (up to 30 days): Exchange or store credit only

Items must be unworn and in original condition with all tags attached. Important: The shoebox must be in perfect condition as it is part of the product. For detailed return instructions, please visit our Refund Policy.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

For any shipping questions, please contact us.